Senior-level field service leadership for medical device and biomedical companies — from pre-launch startups to established global organizations. Based in Milford, CT. Available nationwide and remote.
End-to-end design and optimization of your field service organization — built to reduce downtime, improve response times, and scale with your growth.
Get audit-ready and stay compliant — whether you're facing your first FDA inspection or closing gaps ahead of an ISO 13485 recertification.
Everything you need to launch a compliant, professional service organization — built from scratch, FDA-ready from day one.
Director-level service leadership on a part-time contract basis — so you get senior expertise without the cost of a full-time executive hire.
Expand internationally with service infrastructure that works across borders — built on 35+ years of managing teams and partners in 30+ countries.
Build a knowledgeable, confident service team — from day-one onboarding to advanced troubleshooting programs for complex regulated equipment.
Medical device and biomedical companies with 50–500 employees facing operational challenges, compliance pressure, or leadership gaps in their service organization.
Early-stage medical device companies approaching or post-FDA clearance that need to build a service organization from scratch — without the cost of a full-time executive.
I'm a field service and operations leader with over 35 years of experience building, scaling, and optimizing service organizations across the medical device, biomedical, and semiconductor industries. My career spans both hands-on technical work and executive leadership — giving me the rare ability to engage at the strategic level and the shop floor simultaneously.
I've managed service teams across 30+ countries, implemented CRM systems from the ground up, guided companies through successful FDA inspections, and built service organizations that reduce downtime, improve compliance, and deliver measurable customer satisfaction. Every client I work with gets direct access to me — not junior staff.
Whether you're a startup building from scratch or an established company looking to improve operations, I'd love to hear what you're working on. Most engagements start with a straightforward conversation.